An alternative to classroom training

Computer-Based Training As its name suggests, Computer-Based Training (CBT) is the provision of training using a computer. If you’ve never experienced it, or have suffered a bad example of it, you might conclude that it’s used, rather as someone explained why they climbed a mountain, “because it’s there”. That would be a pity, because it offers many benefits, which are introduced here. Distance LearningClick and LearnClearly a computer is an ideal means of providing distance learning...
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Writing a Technical Manual? – some tips from the specialists

If your company manufactures a product that your customers or agents need to know how to install, operate or maintain, whether it’s a combine harvester or a software application, you need to provide them with the correct information, in the form of a manual or user guide. If you don’t do it well, you’ll get unnecessary enquiries to your helpline or customer support department and dissatisfied customers who might not come back. This article discusses some of the points to consider. What is it fo...
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