“Motia and her expert team have been amazing, providing a clear project plan, regular catch ups and excellent communication. The project was relatively complex with a mix of old and new material needing to be pulled together into a professional technical manual. The team developed and refined a superb resource for us, utilising our brand guidelines but developing a professional identity for our resources. The great benefit we found was the fact we could use The i-Team for end to end documentation development, taking care of the technical authoring, graphics and illustrations and supporting us with translation services. The i-Team really are a great team to work with!”

Our task was to produce a suit of technical, instruction and maintenance manuals for a new product – an electric vehicle charger . Quite a daunting task but working with Motia and the i-Team made the process a breeze. Their knowledge of how to layout such documents, the standards and health and safety aspect we should include was most helpful. Many of the technical authors are from engineering backgrounds and can really get to understand your product. Motia is meticulous and efficient and has regular progress meetings with her clients, keeping you up to date and making you feel you are supported and in safe hands. The i-Team have a very broad experience in producing technical support material and the next step is to produce a hands-on training program for installation engineers. I thoroughly recommend the i-Team, it will make your life easier!

Stephen Morris and The iTeam staff were absolutely brilliant at exceeding our expectations and delivering a quality product for us on short notice. Stephen was efficient, reliable, intuitive and thorough. He wrote extensive documentation for our deliverables with skill and finesse. The end result was an all-round fantastic experience that we will happily repeat again in the future.

Working with The i-Team has proven to be a real pleasure. Their Technical writing personnel accurately and efficiently supported our company in producing necessary documentation for our demanding Pharmaceutical clients.

I have found Tony and his team to be highly professional in their approach and day to day workings. They are a one stop shop for all our user manuals and technical documentation. Testing, proofing, re-writing, re-proofing are all things of the distant past – as The i-Team get it right the first time – saving my precious time to focus elsewhere.

I feel constrained to express in writing my grateful appreciation for the excellent service provided by The i-Team when working for Employment Resources. There have been some significant challenges in terms of volume of paperwork, design and formatting, not to mention your having to deal with a customer barely competent in word processing. I will not hesitate to recommend you and The i-Team at every opportunity. Very many thanks for an exemplary service.

The i-Team has worked for Mott MacDonald providing Technical Editor services on a number of major Infrastructure Finance projects, compiling Technical Advisory Reports for Sponsors and Lenders, with inputs from multiple authors. In particular, Tony has always gone the extra mile to ensure that a high quality deliverable is produced, often working additional hours at late notice to meet deadlines and providing ad hoc guidance to our staff in the use of MS Word and our document template.