Writing a Technical Manual? – some tips from the specialists

If your company manufactures a product that your customers or agents need to know how to install, operate or maintain, whether it’s a combine harvester or a software application, you need to provide them with the correct information, in the form of a manual or user guide. If you don’t do it well, you’ll get unnecessary enquiries to your helpline or customer support department and dissatisfied customers who might not come back. This article discusses some of the points to consider. What is it fo...
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