Technical Writing Services
Clear, concise and comprehensive technical documentation by professional technical writers - user manuals, installation manuals, repair manuals, APIs, product papers, standard operating procedures, training material, online help systems and much more.
Scope of our service
The scope of our technical writing service is huge. Our aim is to offer you a complete technical documentation development and maintenance service so you can focus on your core business activities. We can function as your dedicated technical publications department or seamlessly integrate as an extension of your organisation. As an award winning technical writing company, with over 20 years of experience working with many business sectors, The i-Team® knows exactly how to tackle your documentation requirements to ensure your customers understand your products and services.
We know what encompasses good technical writing and so our documents will always be:
Clear and useful
Concise but comprehensive
Visually appealing
Easy to use
Easy to maintain
Testimonial
Our technical writing service includes the development of various types of technical manuals and guides such as user manuals, installation manuals, operation and maintenance manuals, repair manuals, training manuals, reference guides, troubleshooting guides and quick start guides. We can also write documents to support the development, sales and implementation of your products and services including product papers, white papers, functional specifications, technical specifications, APIs as well as bids and proposals.
In addition, we can provide custom graphics and illustrations to support your content and our translation department is readily available for quick and cost effective translations. All documents can be published in multiple formats including PDF, responsive HTML, mobile help, desktop help, and many others, allowing you to choose the format that best suits your requirements.
Outcome of our services
Outcome of outsourcing technical writing services from The i-Team® is simple – quicker delivery of high quality documentation at reduced cost.
High quality and consistency
We will ensure that your documentation provides the right amount of information at the right time. The development of client-specific standards ensure consistent quality across all your documents.
Cost efficiency
Our pay-as-you-go model eliminates fixed overheads, the need for specialised tools, and employer-related costs, ensuring you pay only for what you need and when you need it.
Speed
Our trained and dedicated documentation specialists focus exclusively on your project, ensuring faster turnaround times compared to in-house staff juggling multiple tasks.
Common technical publications
Examples of common technical documents and publications we deal with are listed below, but bear in mind, this list is not exhaustive.
Our work
Whether you need a data sheet or a complete technical manual, we have the capability to create visually appealing documents that clearly and concisely present the appropriate information.
Samples of our work
Case studies
See our Case Studies page for details of many technical documentation development projects successfully completed.
We have over the years helped businesses improve the overall quality of their business documents, implement best practices by documenting standard operating procedures, as well as reduce cost and improve staff efficiency by developing engaging training material.
Common documentation challenges
There are many documentation challenges that business face and these can easily be resolved by outsourcing technical writing services from The i-Team.
Limited Resources: The i-Team® deploys specialised communication specialists, efficiently producing high-quality documentation without straining business resources.
Excessive Jargon: By tailoring technical language to the target audience, The i-Team® ensures documentation is clear and easy to understand.
Tight Deadlines: The i-Team® uses agile practices to meet tight deadlines, delivering high-quality documentation promptly and accurately.
Disorganised Content: The i-Team® creates structured documentation plans and utilises efficient content management systems for easy navigation.
Rapid Updates: Adopting agile practices and conducting regular reviews keep The i-Team® responsive to product updates, ensuring documentation is always current.
Outdated Manuals: The i-Team® assesses and updates outdated manuals, ensuring they reflect the latest products and services.
User Experience Problems: The i-Team® focuses on user-friendly documentation, reducing errors and minimising support calls.
Inconsistent Documentation: Establishing standard operating procedures and best practices, The i-Team® eliminates discrepancies and provides reliable information.
Scalability Challenges: Scalable content management systems and processes from The i-Team® adapt to growing business needs.
Multi-Format Publishing Difficulties: The i-Team® offers multi-format publishing solutions, ensuring documentation is accessible across various platforms.
