The i-Team : Technical Manuals, Handbooks, User Guides & Instructions, Training Material

i team

Welcome to The i-Team®. We provide a complete technical documentation development service so you can focus on your core business activities.

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i team

200+ products documented, 1,000+ Projects completed and 5,000+ documents written, which is equivalent to approximately 100 million words!

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i team

Compliance with industry best practices and official standards is a given when you choose The i-Team®.

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i team

Content, graphic, illustrations, typesetting and translations are all handled in-house to ensure absolute accuracy, especially relevant for comprehensive, technical detail.

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Business excellence award winner

Winner of Acquisition International Business Excellence Award 2024 for the best technical writing and editing company in the UK.

About The i-Team®

At the The i-Team® (short for the Information Team), we offer a complete technical documentation publication service, taking as little of your time as we possibly can. Content, graphic, illustrations, typesetting, project management and translations are all handled in-house to ensure absolute accuracy, especially relevant for comprehensive, technical detail.

We ensure an exemplary level of quality control no matter what the size and complexity of the project. All manuals, guides and handbooks adhere to industry best practice and official requirements including ISO/IEC standards.

Our extensive database of clients ranges from small companies to global corporations, public sector organisations and governmental offices.

“The team are highly experienced, identify necessary requirements, appropriate standards, and the best individuals for each project with consideration for a cost-effective budget.

“We ensure an exemplary level of quality control. All manuals, guides and handbooks adhere to industry best practice and official requirements including ISO/IEC standards.”

“Our extensive database of clients ranges from small companies to public sector organisations and international, governmental offices.”

Tony Watkins – Founder. The i-Team®

Why Choose Us?

UKTC Award winner

Winner of the UKTC 2024 Merit Award with the judges’ commendation. This is an official testimony of the high standards of our work. 

Standard

Industry best practices and official standards followed. Our translation department was one of the first corporate members of the Institute of Translation & Interpreting (ITI). These institutions set the codes for professional conduct and govern standards.

Supplier to the government

Chosen by the Government Department for Business, Energy & Industrial Strategy (BEIS) to explore best practices for product manual writing. Our published report can be viewed from the government website. 

Member of ISTC

We are a business affiliate of the Institute of Scientific and Technical Communicators – the largest UK body representing information development professionals.

Complete documentation publication service

Content, graphic, illustrations, typesetting and translations are all handled in-house to ensure absolute accuracy.

Experience

200+ products documented, 1,000+ Projects completed and 5,000+ documents written, which is equivalent to approximately 100 million words!

As the longest standing member of the Association of Translation Companies, our translations team has helped to pioneer quality management in the industry. Our translation department was also one of the first corporate members of the Institute of Translation & Interpreting (ITI). These institutions set the codes for professional conduct and govern standards.
More recently, with over 30 years’ experience for technical documentation and training, The i-Team® was approached by the Government Department for Business, Energy & Industrial Strategy to explore best practices for product manual writing. The i-Team’s published report can be viewed from the government website.

If you need a technical document produced, edited or standardised, contact us now for a free consultation and quotation.

Telephone: 020 8227 1161

Testimonials

“Motia and her expert team have been amazing, providing a clear project plan, regular catch ups and excellent communication. The project was relatively complex with a mix of old and new material needing to be pulled together into a professional technical manual. The team developed and refined a superb resource for us, utilising our brand guidelines but developing a professional identity for our resources. The great benefit we found was the fact we could use The i-Team for end to end documentation development, taking care of the technical authoring, graphics and illustrations and supporting us with translation services. The i-Team really are a great team to work with!”

Adam Blunt, Senior Technical Training Consultant

- Commonwealth War Graves Commission

Stephen Morris and The iTeam staff were absolutely brilliant at exceeding our expectations and delivering a quality product for us on short notice. Stephen was efficient, reliable, intuitive and thorough. He wrote extensive documentation for our deliverables with skill and finesse. The end result was an all-round fantastic experience that we will happily repeat again in the future.

Meg Stone, Managing Director

- Dyteqta Limited

Working with The i-Team has proven to be a real pleasure. Their Technical writing personnel accurately and efficiently supported our company in producing necessary documentation for our demanding Pharmaceutical clients.

James Cossar, Operations Director

– Specific Environments

I have found Tony and his team to be highly professional in their approach and day to day workings. They are a one stop shop for all our user manuals and technical documentation. Testing, proofing, re-writing, re-proofing are all things of the distant past – as The i-Team get it right the first time – saving my precious time to focus elsewhere.

James Robinson, Marketing Manager

– Horwood Homewares

I feel constrained to express in writing my grateful appreciation for the excellent service provided by The i-Team when working for Employment Resources. There have been some significant challenges in terms of volume of paperwork, design and formatting, not to mention your having to deal with a customer barely competent in word processing. I will not hesitate to recommend you and The i-Team at every opportunity. Very many thanks for an exemplary service.

Julian Webb, Owner

– Employment Resources

The i-Team has worked for Mott MacDonald providing Technical Editor services on a number of major Infrastructure Finance projects, compiling Technical Advisory Reports for Sponsors and Lenders, with inputs from multiple authors. In particular, Tony has always gone the extra mile to ensure that a high quality deliverable is produced, often working additional hours at late notice to meet deadlines and providing ad hoc guidance to our staff in the use of MS Word and our document template.

Keith Mitchell, Projects Director, Mott MacDonald

Case Studies

The i-Team® works with the Department for Business, Energy & Industrial Strategy (BEIS).
Case Studies
October 3, 2023

The i-Team® works with the Department for Business, Energy & Industrial Strategy (BEIS).

The i-Team® works with the government department for...

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The i-Team® works with CR2 Ltd to develop a global training programme.
Case Studies
October 3, 2023

The i-Team® works with CR2 Ltd to develop a global training programme.

CR2 is the leading global provider of self-service...

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The i-Team® works with one of world’s largest pharmaceutical companies.
Case Studies
October 3, 2023

The i-Team® works with one of world’s largest pharmaceutical companies.

The i-Team® was contracted by one of UK’s...

Read More