The i-Team : Technical Manuals, Handbooks, User Guides & Instructions, Training Material

Technical Manuals & Guides

Customised, clear and comprehensive technical manuals and guides based on industry best practices and official standards. Content, graphics, illustrations, typesetting and translation handled inhouse to ensure absolute accuracy relevant for technical documentation.

Professionally crafted technical manuals and guides 

All too often these days, the technical manuals and guides that you come into contact with are either badly written, contain too much or little detail or are confusing. Instead of simplifying the process and breaking down the key tasks into easily digestible steps, they can often be very difficult follow.

The i-Team® developed manuals will stand out. Our expert team of technical authors are skilled at interpreting source material to create a useable document that is visually appealing and concisely presents the appropriate information from the users’ point of view. 

Our manuals will be clear, concise, complete, easy to read and easy to maintain. 

Testimonial

“I have found Tony and his team to be highly professional in their approach and day to day workings. They are a one stop shop for all our user manuals and technical documentation. Testing, proofing, re-writing, re-proofing are all things of the distant past – as The i-Team get it right the first time – saving my precious time to focus elsewhere.”
James Robinson
Marketing Manager – Horwood Homewares

Where we feel it is necessary to provide graphical representation, our skilled technical illustrators and graphic designers can carefully coordinate the relationship between text and graphics to make content more comprehensible. 

We follow official standards and industry best practices to write manuals and we also ensure they adhere to your brand guidelines.

the i team

Manuals and guides we can develop

We specialise in “single sourcing” and as such our technical authors can deliver your documents in multiple formats from a single source. This includes PDF, HTML5 and mobile help systems, to give you a few examples.

User manuals

A user manual is document designed to assist end users to safely and correctly set-up and use a product. Depending on product type, it can cover installation, operation maintenance and troubleshooting. 

Installation manuals

An installation manual is a professionally written document designed to guide users through the correct and safe setup of a product, system, or application by usually providing step-by-step instructions.

Operation manuals

An operation manual focuses on the overall procedures and processes within an organisation or system, detailing how things should be done by staff. Unlike a user manual, it is essentially for internal use within a company.

Maintenance manuals

A maintenance manual is a document that provides detailed instructions on how to maintain products for optimum performance. It is essential for ensuring the lifespan and efficiency of a product.

Service manuals

A service manual is a detailed document that provides instructions on the servicing of machinery, equipment, appliances etc. It is primarily used by technicians, engineers, and service personnel to ensure proper functioning and lifespan of the product.

Repair manuals

A repair manual is a detailed document that provides instructions on diagnosing, troubleshooting, and fixing faults within a product. It is used by technicians, mechanics, and those qualified to carry out repairs.

Parts manuals

A parts manual is a detailed document that provides information about the components and spare parts of a product that are replaceable. It helps users identify, order, and replace parts efficiently.

Reference manuals

A reference manual is a comprehensive document that provides detailed information about a specific subject, system or product. It acts as a quick and reliable resource for guidance on features, functions, or procedures.

Procedures manuals

A procedures manual is a document that provides detailed instructions on how to carry out specific tasks, processes, or operations within an organisation. It ensures consistency, efficiency, and compliance.

Training manuals

A training manual is designed to assist people to learn about a subject, product, system or procedures. It may be used internally and externally and aim to assist learners to achieve a set of objectives. 

Development manuals

A development manual is a document designed to guide product developers to build and enhance a system. It includes technical and functional specifications as well as detail on the construction of a product.

Instruction manuals

An instruction manual provides step by step instructions on how to use a product or utilise a service safely and efficiently. It is similar to a user manual but tends to provide detailed information.

Quick start guides

Troubleshooting guides

Instructor guides

Learner guides

Handbooks

Assembly instructions

Our work

We specialise in “single sourcing” and as such our technical authors can deliver your documents in multiple formats from a single source. This includes PDF, HTML5 and mobile help systems, to give you a few examples.

Case studies

See our Case Studies page for details of many technical documentation development projects successfully completed. 

We have over the years helped businesses improve the overall quality of their business documents, implement best practices by documenting standard operating procedures and reduce cost and improve staff efficiency by developing engaging training courses and material.

Examples of product manuals & guides written

User manual for online banking software

User manual for mobile banking software

User manual for advertising platform

User manual for market research platform

User manual for national security operation monitoring system

User manual for energy monitoring system

Owner’s manual for sports cars

Operation and maintenance manuals for commercial printers

Operation and maintenance manuals for commercial laminators

Operation and maintenance manual for leak detection systems

Installation manual for soldering machines

Installation manuals for heat pumps

Installation manual for satellite dishes

Installation manual for Electric Vehicle chargers

Installation manual for solar panels

Technical reference manual for cargo shipping system

Technical reference manual for market research database

Quick Start Guides for commercial ovens

User manuals for domestic appliances – kettles, toasters, air fryers, sandwich makers, microwaves, coffee machines  and slow cookers

Repair manuals for vacuum cleaners – upright and robots

Repair manuals for air fryers

Repair manuals for combination microwaves

Assembly instructions for cabinets and bathroom furniture

Service manual for patient isolation rooms during COVID19

Troubleshooting/fault finding guides for fridge/freezers

Standards manual for hotelp

To find out more about our services, please call us on 020 8227 1161 or email enquiries@the-i-team.co.uk. Alternatively, click here to complete and submit our enquiry form.