The i-Team : Technical Manuals, Handbooks, User Guides & Instructions, Training Material


Motia and her expert team have been amazing, providing a clear project plan, regular catch ups and excellent communication. The project was relatively complex with a mix of old and new material needing to be pulled together into a professional technical manual. The team developed a superb resource for us, utilising our brand guidelines but developing a professional identity for our resources. The great benefit we found was the fact we could use The i-Team for end to end documentation development, taking care of the technical authoring, graphics and illustrations and supporting us with translation services. The i-Team really are a great team to work with!

Adam Blunt, Senior Technical Training Consultant, Commonwealth War Graves Commission 

“Stephen Morris and the i-Team staff were absolutely brilliant at exceeding our expectations and delivering a quality product for us on short notice. Stephen was efficient, reliable, intuitive and thorough. He wrote extensive documentation for our deliverables with skill and finesse. The end result was an all-round fantastic experience that we will happily repeat again in the future.”

Meg Stone, Managing Director, Dyteqta Limited

“The i-Team has worked for Mott MacDonald providing Technical Editor services on a number of major Infrastructure Finance projects, compiling Technical Advisory Reports for Sponsors and Lenders, with inputs from multiple authors.  In particular, Tony has always gone the extra mile to ensure that a high quality deliverable is produced, often working additional hours at late notice to meet deadlines and providing ad hoc guidance to our staff in the use of MS Word and our document template, which he developed, based upon our current house style.  The template development included the automation of a previously tedious manual task to summarise the findings of the reports.”

Keith  Mitchell, Projects Director, Mott MacDonald

“I feel constrained to express in writing my grateful appreciation for the excellent service provided by The i-Team when working for Employment Resources. There have been some significant challenges in terms of volume of paperwork, design and formatting, not to mention your having to deal with a customer barely competent in word processing. Despite these challenges the service from The i-Team has at all times been exemplary. In particular you have displayed an incredible eye for detail thus ensuring 100% consistency in terminology over 120 pages. You have shown flare and imagination in the design, and creativity in the use of the formatting. Above all else you have done all this far more quickly than required and ever imagined possible. I will not hesitate to recommend you and The i-Team at every opportunity.
Very many thanks for an exemplary service.”

Julian Webb, Owner – Employment Resources

“I have found Tony and his team to be highly professional in their approach and day to day workings. They are a one stop shop for all our user manuals and technical documentation. Testing, proofing, re-writing, re-proofing are all things of the distant past – as The i-Team get it right the first time – saving my precious time to focus elsewhere.”

James Robinson, Marketing Manager – Horwood Homewares

“I’ve seen the manuals today and I’m very pleased (again) with the quality of your work. Our next release is planned for January (although I’m anticipating a delay – almost certainly…). Looking forward to working with you again for that release.”

Head of Operations – Telecommunication Services Provider

“I am very pleased with the quality of the manuals and I am confident that they will reduce the pain our clients have been experiencing whilst using the previous 300 page manual! Thank you once again.”

Head of Project Management – IT Service Provider

“I was recommended to speak to Motia about proof reading of my website, I  then discovered she could assist me with my re-marketing strategy which she did and now with tender application. She has been a font of knowledge, who is very keen to help and goes beyond the call of duty. A fantastic service which I would recommend to anyone!”

Darren Hyde, Managing Director, VIP Security services

“I am writing to commend you for dealing with one of my difficult to comprehend briefs for an important business proposal. At very short notice, you more than surpassed the brief with a very slick proposal. As a result of your words and despite too many of my own during the presentation it was a great success. In my eyes you are truly the “WordMaster”. Please ask any potential clients to call me anytime to hear me rant on, and on, and on about how good you are.”

Stephen Webb, Director, Safety Assured Ltd

To find out more about our technical writing services, please call us on 020 8227 1161 or email Alternatively, click here to complete and submit our enquiry form.