Technical Writing Services
Need user manual for a new product?
Need repair manuals to comply with legislation?
Need training material to train your staff?
Need standard operating procedures?
We can help. We produce clear, easy to use technical documentation that truly make a difference.
Scope of our technical writing service
We offer a complete technical documentation development service so you can focus on your core business activities.
Our professionally trained technical writers can produce various types of technical manuals and guides such as user manuals, installation manuals, operation manuals, repair manuals, training manuals, troubleshooting guides and quick start guides. We can also write documents to support product development and sales processes including write product papers, white papers, functional specifications, technical specifications, APIs as well as bids and proposals. In addition, we can provide custom graphics and illustrations to support content and our translation department is readily available for quick and cost effective translations.
As an award winning technical writing company, with over 20 years of experience working within many business sectors, we know exactly how to tackle your documentation requirements to ensure your customers understand your products and services. Our technical writing specialists will always deliver documents that are clear, comprehensive, useful, well presented, easy to use and easy to maintain.
Testimonial
her clients, keeping you up to date and making you feel you are supported and in safe hands. The i-Team have a very broad experience in producing technical support material and the next step is to produce a hands-on training program for installation engineers. I thoroughly recommend the i-Team, it will make your life easier!”
Publishing formats
We specialise in single sourcing and so all documents can be published in multiple formats including PDF, responsive HTML, mobile help, desktop help, and many others, allowing you to choose the format that best suits your requirements.
Our team has also helped many organisations revitalise their legacy materials, transforming hard‑copy manuscripts and outdated documents into fully digital, accessible, and user‑friendly online resources.
To find out how we can improve your documentation publication strategy, contact us for a no-obligation consultation.
Technical writing deliverables
Examples of common technical documents and publications we deal with are listed below, but bear in mind, this list is not exhaustive.
See our Services page for the full set of services we offer.
To find out how we can take your technical documentation to the next level, contact us for a no-obligation consultation.
Our technical writing work
Whether you need a data sheet or a complete technical manual, we have the capability to create visually appealing documents that clearly and concisely present the appropriate information.
Samples of our work
Case studies
See our Case Studies page for details of many technical documentation development projects successfully completed.
We have over the years helped businesses improve the overall quality of their business documents, implement best practices by documenting standard operating procedures, as well as reduce cost and improve staff efficiency by developing engaging training material.
Technical writing challenges we resolve
There are many documentation challenges that businesses face, and these can easily be resolved by outsourcing technical writing services to The i-Team.
Limited resources: The i-Team® deploys specialised communication specialists who know how to deliver without straining business resources.
Excessive jargon: By tailoring technical language to the target audience, The i-Team® ensures documentation is clear and easy to understand.
Tight deadlines: Agile practices allows The i-Team® to meet tight deadlines, working in different time zones if necessary. Our standby technical authors are also available to quickly bring on board if required.
Disorganised content: The i-Team® creates structured documentation plans and utilises efficient content management systems for easy navigation.
Rapid updates: Adopting agile practices and conducting regular reviews, as well as using automation tools, keep The i-Team® responsive to product updates for quick republishing of updated documents.
Outdated documents: The i-Team® assesses and implements working strategies to document new products while simultaneously updating outdated documentation.
Inconsistent documentation: Establishing standard operating procedures and developing standards, The i-Team® ensures consistency across all documentation.
User experience problems: The i-Team® focuses on user-friendly documentation by objectively testing all content before publication, reducing errors and minimising support calls.
Scalability challenges: Scalable content management systems and processes from The i-Team® adapt to growing business needs.
Multi-format publishing difficulties: The i-Team® offers multi-format publishing solutions, ensuring documentation is accessible across various platforms.
