Technical Writing Services
Clear, concise and comprehensive technical documentation by professional technical writers - user manuals, installation manuals, repair manuals, APIs, product papers, standard operating procedures, training material, online help systems, knowledge bases, wikis and much more.
Customised Technical Documentation Solutions
Technical writing has always been important, but in today’s information-driven and technologically advancing world, the ways in which documentation continues to adapt and develop means that technical writing is becoming ever-more crucial. Fundamentally, the core principle of technical writing is making complex topics understandable, to a plethora of audiences, from industry professionals to general users of a product or service. As an award winning technical writing company, with over 20 years of experience in writing technical documents for many business sectors, The i-Team® knows exactly how to tackle your documentation requirements to ensure they meet your business objectives, quickly and cost effectively.
Scope of Our Services
The scope of our technical writing service is huge. Our aim is to offer you a complete technical document development and maintenance service so you can focus on your core business activities. Our technical writing service includes the development of various types of technical manuals and guides such as user manuals, installation manuals, operation and maintenance manuals, repair manuals, training manuals, technical reference guides, troubleshooting guides and quick start guides. We can also write documents to support the development, sales and implementation of your products and services, writing product papers, white papers, functional specifications, technical specifications, API documents as well as bids and proposals. We can further develop graphics and illustrations to support content we and our translation department is readily available for quick and cost effective translations.
Format and Standards
We can publish your documents in multiple formats – PDF, responsive HTML, mobile help, desktop help and much more. Whatever level of support you need for your technical documentation, rest assured that we will develop easy to use, visually appealing documents that comply with industry standards and best practices.
Testimonial
Samples of Our Work
Case Studies
See our Case Studies page for details of many technical documentation development projects successfully completed.
We have over the years helped businesses improve the overall quality of their business documents, implement best practices by documenting standard operating procedures, as well as reduce cost and improve staff efficiency by developing engaging training material.
Common Technical Documents
Examples of common technical documents and publications we deal with are listed below, but bear in mind, this list is not exhaustive.
Technical Manuals and Guides
- User guides / manuals
- Installation manuals
- Operating instructions
- Maintenance instructions
- Troubleshooting guides
- Service and repair guides
- Quick Start Guide
See our Manuals & Guides page for more information.
Product Documentation
- Product papers
- White papers
- Datasheets
- Functional specs
- Technical spec
- Reports
- APIs and development guides
See our Product Documentation page for more information.
Standard Operating Procedures
- SOPs for business operation
- SOPs for product manufacturing
- SOPs for product development
- Operating procedures and instructions for industrial equipment
See our Standard Operating Procedures page for more information.
Bids and Proposals
- Response to tender / RFP/ RFI/ PQQ
- Business plans
- Business proposals
- Feasability study reports
See our Bids & Proposals page for more information.
Online Help Systems
- Online help system for web based applications
- HTML help pages for desktop applications
- Help pages for Microsoft applications
- Mobile help
- ebook publications
See our Online Help Systems page for more information.
Training Material
- Instructor guides
- Learner guides with activities
- Self-training manuals with activities and tests
- Online training HTML pages with glossary, search function and index
- PowerPoint slides
See our Training Material page for more information.
Template Development
- Training manual templates
- User manual templates
- SOP templates
- Report templates
- Reference material templates
- Product paper templates
See our Template Development page for more information.
Standards
- Documentation standards
- Manufacturing standard
- Instruction manual standards
- Project management standards
- Business standards
- Development standards
See our Standards page for more information.