The i-Team : Technical Manuals, Handbooks, User Guides & Instructions, Training Material

Training Courses

Technical authoring course

Customers expect and demand well written documents. You only really get once chance to make an impression on a client. Get it right the first time, with  technical authoring course, covering the fundamentals of technical authoring. Deliverable in our London office or on site, this course will allow you to refine your technical authoring skills and develop meaningful technical documents.

Course objectives:  After completing our course, you will be able to:

  1. List common technical documents and explain what information they usually contain
  2. Create templates for technical manuals, user guides and SOPs
  3. Plan your document and create document outlines
  4. Structure your document in a logical manner for the target audience
  5. Create reader focused headings
  6. Express information with graphics
  7. Present content in documents clearly and concisely
  8. Make documents user friendly by following a few simple rules
  9. Avoid common errors made by technical authors
  • Cost: £495 per person in our office (4 attendees required). Contact us for pricing for delivering training at your site as pricing is dependent on number of attendees and location.
  • Course duration: 1 day – 9.30am to 5pm
  • Location: London
  • Single person training/consultancy: £695 – 3 hours.

For more information on this course call us on 020 8227 1161 or email enquiries@the-i-team.co.uk

Proposal writing course

Often technical teams have to consider whether it is technically or financially viable to bid against an invitation to tender or to pursue an opportunity in the team’s area of expertise. From a subsequent decision to make a bid, a potential customer’s requirements need to be understood and addressed fully and clearly in a technical proposal leading to a statement of work and a detailed plan with full costs for implementation. The i-Team‘s® proposal writing course will equip you with skills and knowledge to evaluate tenders and prepare responses that maximises your chances of winning.

Course objectives:

By attending our course delegates will:

  • Understand the need to develop a systematic approach to assessing the viability of responding to an invitation to tender.
  • Be able to identify key relevant performance indices to meet a potential client’s requirements;
  • Understand the need to demonstrate a thorough comprehension of a potential client’s aims and objectives;
  • Be able to describe overall benefits and key performance parameters of a technical proposal;
  • Be aware of the need to describe the benefits of a proposed architecture and its components;
  • Be able to explain the processes involved in design and demonstration of a system to a client, as required;
  • Be able to explain the processes involved in integration, testing and delivery to a client’s site, as required;
  • Be able to describe overall benefits and key performance parameters of a business solution proposal;
  • Be capable of producing clear, concise statements of work with relevant details that a potential client can readily understand and have confidence will deliver their needs.
  • Cost: £595 per person in our office (4 attendees required). Contact us for pricing for delivering training at your site as pricing is dependent on number of attendees and location.
  • Course duration: 1 day – 9.30am to 5pm
  • Location: London
  • Single person training/consultancy: £795 – 3 hours.

For more information on this course call us on 020 8227 1161 or email enquiries@the-i-team.co.uk

To find out more about our services, please call us on 020 8227 1161 or email enquiries@the-i-team.co.uk. Alternatively, click here to complete and submit our enquiry form.