The i-Team Wins the UKTC 2024 Merit Award

The i-Team® is delighted to have received the UK Technical Communication Merit Award with judges’ commendation from the Institute of Scientific and Technical Communicators (ISTC) – the largest UK body representing information development professionals. The award was for the Commonwealth War Graves Commission Horticulture Manual and Training Guides. The manual and guides were developed as part […]
The i-Team® celebrates 20 years

The i-Team® was established in May 2004, specialising in the development of domestic appliance user manuals. Today, The i-Team® is a market leader in the technical communications industry, providing a complete technical documentation development service across the UK, Europe, Middle East, Asia and Africa. The business started in Yeovil with a single client – a […]
Writing a Technical Manual? – some tips from the specialists

If your company manufactures a product that your customers or agents need to know how to install, operate or maintain, whether it’s a combine harvester or a software application, you need to provide them with the correct information, in the form of a manual or user guide. If you don’t do it well, you’ll get […]
An alternative to classroom training

As its name suggests, Computer-Based Training (CBT) is the provision of training using a computer. If you’ve never experienced it, or have suffered a bad example of it, you might conclude that it’s used, rather as someone explained why they climbed a mountain, “because it’s there”. That would be a pity, because it offers many […]
What is Good Writing?

Good writing is like music, food and love. Just as music is food for the soul, a good piece of writing can inspire our very being. When it comes to food, they say we are what we eat. Likewise, what we write, defines us. We are what we write. Many say that love is blind. […]
Classroom Learning vs E-Learning: Which One is Right for You?

Everyone has sat in a classroom at one point or another—the physical set-up has been the standard educational standard. However, like COVID-19 changed the way we work and the way we live, the pandemic has also propelled the use of digital platforms, leading to a stratospheric rise of E-Learning platforms and online courses. There are […]
Why is Technical Writing so Important?

Technical writing has always been important, but in today’s information-driven and technologically advancing world, the ways in which documentation continues to adapt and develop means that technical writing is becoming ever-more crucial. Here’s why, in 2024, clear and concise technical writing should be taking centre stage. Fundamentally, the core principle of technical writing is making […]